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Home > How to Get Started

How to Get Started

Affect Change in Your Daily Maintenance Practices Today

Once you understand the value of fluid analysis — the importance of taking good samples at regular intervals, acting on the laboratory's maintenance recommendations and managing the data to change and improve your daily maintenance practices — you're ready to develop and implement a practical, effective testing program that will have a positive impact on your bottom line.

Program Development and Implementation

At POLARIS, we believe there are eight essential steps to developing and implementing an effective fluid analysis program. From setting program goals to determining the appropriate testing to selecting the right laboratory, our Eight Steps to Managing Effective Fluid Analysis will provide you with the means for starting a new program or evaluating the process you're using now. You may also find our list of most Frequently Asked Questions to be useful.

Oil, Fuel & Coolant Test Packages

POLARIS Laboratories™ provides complete testing and analysis for oils, fuels, coolants and metalworking fluids for numerous applications in a wide variety of industries. We provide 24-hour turnaround on most routine testing with data analysis and maintenance recommendations you can use to affect change in your daily maintenance practices and manage an effective fluid analysis program.

Placing Your First Order

Once you've determined the testing you need, it's easy to place your first order. Call Customer Service at 877-808-3750 to establish your POLARIS account, set up your HORIZON® account to retrieve your results online and order test kits and sampling equipment and supplies.

Taking Representative Samples

Regular sampling and trend analysis — monitoring test data over an extended period of time — will provide the information you need to continually maximize asset reliability and, ultimately, increase company profits.

Use the following links to learn more about the equipment and supplies you can purchase through the POLARIS website or online store, step-by-step instructions for pulling both oil and coolant samples, and recommended sampling intervals by unit type.

How to Complete the POLARIS Sample Jar Label & CRF

POLARIS sample jar labels and component registration forms are sent with each test kit ordered. Providing the laboratory with complete and accurate unit and fluid information on both the jar label and component registration form is vital to receiving the most accurate and actionable data analysis and maintenance recommendations.

Minimizing Sample Turnaround Time

The value of fluid analysis results diminishes significantly with time as the condition of both the fluid and the equipment being tested continue to change. As a result, turnaround time is always a priority when it comes to choosing a testing facility. But if and when turnaround becomes a problem, how do you know where and with whom the real issues lie?

Accessing Test Reports & Managing the Data

HORIZON® is POLARIS Laboratories'™ online reporting software that provides users real time access to test results and a host of data management tools you can start using immediately to affect change in your daily maintenance practices.

Training & Field Services

Our Field Services team can show you how to take your fluid analysis program to the next level — how to move beyond simply reacting to individual reports to changing your maintenance strategies to maximize the return on your fluid analysis investment and improve your bottom line. Learn more about:

  • Program Reviews
  • Equipment List Management
  • Program Assessments
  • Total Program Management
  • Public & Private Training

Customer Service & Support

POLARIS Laboratories™ business hours are 7 a.m. to 10 p.m. EST.

To request information, click here.

Laboratory Locations

Contact Information


Customer Service

Toll Free: 877-808-3750
Fax: 317-808-3751
Email: custserv@polarislabs.com

Sales & Technical Support

Toll Free: 877-808-3750
Fax: 317-808-3751
Email: sales@polarislabs.com

Field Services & Data Analysis

Toll Free: 877-808-3750
Fax: 317-808-3751
Email: fieldserv@polarislabs.com


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News

New Fuel Test Packages Will Reduce Fleet Expenses and Downtime

POLARIS has developed an extensive range of fuel troubleshooting test packages that can confirm the quality of bulk deliveries and resolve what might be causing costly repairs and fleet downtime. Fleet managers spend more money on fuel than any other operating expense, so this is an area of great importance.

Read More

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POLARIS Named Fluid Analysis Provider for Industry's Largest International Oil Distributor Group

The Association of Independent Oil Distributors (AIOD) announced this month its launch of the Purus Assurance System, a fluid analysis program administered by POLARIS Laboratories™ to support AIOD's newest brand, Purus.

Read More


Training

  • Salt Lake City
    Cooling Systems Maintenance
    September 20, 2010

  • Salt Lake City
    Practicing Oil Analysis
    September 21-22, 2010

  • Edmonton, AB
    Cooling Systems Maintenance
    October 26, 2010

View complete schedule and registration information


Tradeshows & Conferences

  • Oil Sands Show
    Ft. McMurry, Alberta
    September 15-17, 2010

  • Lloydminster Heavy Oil Show
    Lloydminster, SK
    September 15-16, 2010

View all tradeshows