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How to Get Started
Affect Change in Your Daily Maintenance Practices Today
Once you understand the value of fluid analysis — the importance of taking good samples at regular intervals, acting on the laboratory's maintenance recommendations and managing the data to change and improve your daily maintenance practices — you're ready to develop and implement a practical, effective testing program that will have a positive impact on your bottom line.
Program Development and Implementation
At POLARIS, we believe there are eight essential steps to developing and implementing an effective fluid analysis program. From setting program goals to determining the appropriate testing to selecting the right laboratory, our Eight Steps to Managing Effective Fluid Analysis will provide you with the means for starting a new program or evaluating the process you're using now. You may also find our list of most Frequently Asked Questions to be useful.
Oil, Fuel & Coolant Test Packages
POLARIS Laboratories™ provides complete testing and analysis for oils, fuels, coolants and metalworking fluids for numerous applications in a wide variety of industries. We provide 24-hour turnaround on most routine testing with data analysis and maintenance recommendations you can use to affect change in your daily maintenance practices and manage an effective fluid analysis program.
Placing Your First Order
Once you've determined the testing you need, it's easy to place your first order. Call Customer Service at 877-808-3750 to establish your POLARIS account, set up your HORIZON® account to retrieve your results online and order test kits and sampling equipment and supplies.
Taking Representative Samples
Regular sampling and trend analysis — monitoring test data over an extended period of time — will provide the information you need to continually maximize asset reliability and, ultimately, increase company profits.
Use the following links to learn more about the equipment and supplies you can purchase through the POLARIS website or online store, step-by-step instructions for pulling both oil and coolant samples, and recommended sampling intervals by unit type.
How to Complete the POLARIS Sample Jar Label & CRF
POLARIS sample jar labels and component registration forms are sent with each test kit ordered. Providing the laboratory with complete and accurate unit and fluid information on both the jar label and component registration form is vital to receiving the most accurate and actionable data analysis and maintenance recommendations.
Minimizing Sample Turnaround Time
The value of fluid analysis results diminishes significantly with time as the condition of both the fluid and the equipment being tested continue to change. As a result, turnaround time is always a priority when it comes to choosing a testing facility. But if and when turnaround becomes a problem, how do you know where and with whom the real issues lie?
Accessing Test Reports & Managing the Data
HORIZON® is POLARIS Laboratories'™ online reporting software that provides users real time access to test results and a host of data management tools you can start using immediately to affect change in your daily maintenance practices.
Training & Field Services
Our Field Services team can show you how to take your fluid analysis program to the next level — how to move beyond simply reacting to individual reports to changing your maintenance strategies to maximize the return on your fluid analysis investment and improve your bottom line. Learn more about:
- Program Reviews
- Equipment List Management
- Program Assessments
- Total Program Management
- Public & Private Training
Customer Service & Support
POLARIS Laboratories™ business hours are 7 a.m. to 10 p.m. EST.
To request information, click here.
Laboratory Locations
Contact Information
Customer Service
Toll Free: 877-808-3750
Fax: 317-808-3751
Email: custserv@polarislabs.com
Sales & Technical Support
Toll Free: 877-808-3750
Fax: 317-808-3751
Email: sales@polarislabs.com
Field Services & Data Analysis
Toll Free: 877-808-3750
Fax: 317-808-3751
Email: fieldserv@polarislabs.com
Quick Links
News
New Fuel Test Packages Will Reduce Fleet Expenses and Downtime
POLARIS has developed an extensive range of fuel troubleshooting test packages that can confirm the quality of bulk deliveries and resolve what might be causing costly repairs and fleet downtime. Fleet managers spend more money on fuel than any other operating expense, so this is an area of great importance.
POLARIS Named Fluid Analysis Provider for Industry's Largest International Oil Distributor Group
The Association of Independent Oil Distributors (AIOD) announced this month its launch of the Purus Assurance System, a fluid analysis program administered by POLARIS Laboratories™ to support AIOD's newest brand, Purus.
Training
Salt Lake City
Cooling Systems Maintenance
September 20, 2010Salt Lake City
Practicing Oil Analysis
September 21-22, 2010Edmonton, AB
Cooling Systems Maintenance
October 26, 2010
Tradeshows & Conferences
Oil Sands Show
Ft. McMurry, Alberta
September 15-17, 2010Lloydminster Heavy Oil Show
Lloydminster, SK
September 15-16, 2010
